PRIVACY POLICY
Privacy Policy for Audition Access website:
Effective Date: 1st of August 2023
At Audition Access, we are committed to protecting your privacy and ensuring the security of the information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide when you use or access our website, which is located at https://auditionaccess.mykajabi.com/, or through your purchase or use of our products and services.
For the purposes of this privacy notice, personal information shall mean any information that can be used to identify an individual whether directly or indirectly as defined by the UK GDPR and the Data Protection Act 2018.
Please ensure that you read through this entire document carefully. If you do not understand any terms then you should stop using our website and/or our products and services and contact us using the details below.
By using our Website or purchasing or accessing our products or services you are confirming that you are over 18.
Information We Collect:
When you access our Website and use our products or services, we may collect the types of personal information set out below. When we collect and process your personal information we will comply with all relevant data protection laws and principles such as the UK General Data Protection Regulation (“UK GDPR”) and the EU General Data Protection Regulation (“EU GDPR”) and the Data Protection Act 2018 which means your data will be used lawfully, fairly and in a transparent way.
Names: We collect your name to personalise our communication and provide a more tailored experience.
Email Addresses: Your email address is essential for communication purposes, including order updates, workshop details, and customer support.
Location Information: We may collect location data to provide physical products to you or to send you Audition Access gifts.
Payment Information: When you make a purchase on our website, we collect necessary payment details to process your transaction securely.
Instagram Handles: We may collect your Instagram handle to better understand your interests and communicate with you on the platform.
Use of Information
We use the collected information for the following purposes:
To Provide Services: Your personal information is used to deliver our online audition coaching and in-person workshops, including registration, scheduling, and updates.
Communication: We use your email address and, if provided, Instagram handle to send you important notifications, newsletters, promotional offers, and other relevant information related to our services.
Payment Processing: Your payment information is utilised solely to process transactions securely and prevent fraudulent activities.
Customer Support: We may use your information to respond to your inquiries, address concerns, and provide support related to our services.
Compliance with Privacy and Electronic Communications Regulations (PECR) and Email Marketing Opt-Out:
Audition Access is dedicated to maintaining the privacy and security of your personal information. As part of our commitment to transparent and lawful data practices, we adhere to the Privacy and Electronic Communications Regulations (PECR) in the United Kingdom.
PECR Compliance:
The Privacy and Electronic Communications Regulations (PECR) govern electronic marketing communications, ensuring that your privacy rights are protected when receiving promotional emails. Audition Access follows the guidelines and requirements set forth by PECR when engaging in email marketing activities.
Email Marketing Opt-Out:
We value your preferences and understand that your inbox should be tailored to your choices. If you no longer wish to receive email marketing communications from Audition Access, you have the right to opt out at any time. You can do so by clicking the "Unsubscribe" link provided at the bottom of our marketing emails. Once you click "Unsubscribe," your request will be promptly processed, and you will no longer receive promotional emails from us.
Please note that even if you choose to opt out of email marketing, you may still receive transactional or service-related communications from Audition Access regarding your account, orders, or services you have engaged with.
By providing you with the ability to easily opt out of email marketing and by complying with PECR, we aim to ensure that your email preferences are respected and that you have control over the communications you receive from us.
For any questions or concerns regarding our email marketing practices or your privacy rights, please refer to our full Privacy Policy or contact us at mailto:[email protected]
Special Category personal data
Except for the circumstances set out below, we do not collect any special category personal data. Special Category personal data includes information relating to your health, race, ethnicity, political opinion, religious or philosophical beliefs, trade union memberships, genetics, biometrics, sex life or sexual orientation. We do not process any personal information relating to criminal offences and convictions.
If you apply for any of our scholarship opportunities then we may need to process Special Category personal data such as:
Financial Information: To assess your eligibility for any Scholarship opportunities, we may require you to provide us with financial information such as proof of your annual family household income. In addition we may also require additional documentation to support and verify the information provided in your sponsorship application, which may include official income statements, tax returns, or relevant government support documentation.
Any information we request in connection with Sponsorship opportunities will be used to
- Assess eligibility for Sponsorship;
- Communicate with you regarding your scholarship application status, updates, and other relevant information.
We require your explicit consent to undertake the processing and collection of Special Category personal data and we will contact you to obtain this.
Data Sharing:
At Audition Access, we respect your privacy and do not share your personal information with third parties, except in the following circumstances:
Service Providers: We may engage trusted service providers who assist us in delivering our daily services, such as payment processors, technical support inside our app or email delivery services. These third parties are contractually bound to handle your data confidentially and are not permitted to use it for any other purposes.
Legal Requirements: We may disclose your information if required by law, court order, or to comply with applicable regulations.
Cookies:
We may collect and process your personal data through the use of cookies or other tracking collecting software on our website. Please refer to our separate cookie policy for further information.
Our use of Kajabi (as further detailed below) includes the use of Cookies. Please refer to Kajabi’s website for further details of cookies used. https://kajabi.com/policies/cookie-notice
Data Transfer:
We use Kajabi to support our delivery of our services. The kajabi website is located within and operates within the United States. When you provide us with your personal information you understand that we may transfer your personal information to the United States, for processing. The laws that apply to the use and protection of personal information in the United States, may be different from the laws and protections applicable to the UK. A copy of Kajabi’s privacy policy can be viewed here: https://kajabi.com/policies/privacy
If you have any concerns with our transfer of your personal information to Kajabi then please contact us at: mailto:[email protected]
Data Security:
We take data security seriously and implement appropriate measures to protect your personal information from unauthorised access, alteration, or disclosure.
If you are submitting any personal information over the internet that you wish to remain private, please note that whilst attempts are made to secure information transmitted to our website, there are inherent risks involved in transmitting information across the internet. If you would prefer to provide us with your personal information through alternative means then you can contact us to arrange this.
Data Retention:
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Where your personal information is no longer required, we agree to take reasonable steps to destroy or permanently de-identify your personal information
Your Rights:
You have the right to:
Access, update, or correct your personal information.
Withdraw your consent for data processing, subject to applicable legal requirements. This does not include the contracts you may sign if you are legally binded into a training programme at Audition Access.
Request the deletion of your personal information, where permitted by law.
Updates to Privacy Policy:
You will not be charged a fee to access your personal information but we reserve our rights to charge a fee where we consider, in our reasonable opinion, that any request you make is unfounded or excessive. We aim to respond to all legitimate requests within one month.
You can find out more about your rights by visiting https://ico.org.uk/your-data-matters/
To ensure the information we hold about you remains accurate please contact us by email using the details below if at any time your personal information changes.
Where you have provided your consent for us to process your personal information you can withdraw that consent at any time. Should you wish to do so please contact us by email..
This Privacy Policy may be updated from time to time to reflect changes in our data practices or legal requirements. The updated version will be posted on our website with the effective date.
Your first use of our Website after the date of any amendments or alterations to this Privacy Policy will constitute your acceptance of such changes, therefore we recommend you review this Privacy Policy regularly to keep informed of any changes.
Contact Us:
The Website is owned by Julia Romano, owner of Audition Access (copyright.)
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected]
If you are based in the UK you also have the right to lodge a complaint with the Information Commissioners Office (ICO), the UK supervisory authority for data protection issues but we would ask that you contact us first and allow us the opportunity to resolve your complaint before contacting the ICO.
By using Audition Access' website and services, you acknowledge that you have read and agreed to this Privacy Policy. Thank you for entrusting us with your personal information.